Frequently Asked Questions

Yes. Wireless AutoSwitch XPV (only XPV) disables all wireless cards, as well as any 3G, AirCard or broadband cards that are installed, when there is a LAN connection.

Yes. Wireless AutoSwitch XPV (version 1.5.5.7 and later) works with computers connected to a DisplayLink USB docking station and should work with all types of USB adapters and docking stations. If it does not, please contact us right away.

No. The download is pre-populated with a trial license key that gives you 30 days of free use, and extended trials are available on request. Install it, set it up and use it to make sure it is compatible with your systems and meets your requirements. You may test it on as many machines as you wish. After purchase you receive a permanent license key.

License keys are sent manually after purchase. Our normal hours are weekdays 8am to 6pm Eastern, but we monitor email constantly. The key is usually sent within the hour and never more than 24 hours after purchase.

Yes. We can create a custom MSI with your license key and option choices embedded, including a completely silent install with no dialogs, which is ideal for Group Policy (GPO) deployment. There is no extra cost for this.

None. A Wireless AutoSwitch license is permanent, with no support or maintenance fees. You can always upgrade to the latest version of the product you own at no cost. For example, if you own Wireless AutoSwitch XPV licenses you can always download and use the latest XPV release. Moving to a different product, such as from Wireless AutoSwitch 10 to Wireless AutoSwitch XPV, has an upgrade fee.

Yes. Resellers can request a quote. If you prefer to buy through a reseller, just have your reseller of choice contact us. Please note there are no significant savings by going through a reseller.

Usually we issue one license key that works for as many installations as you are licensed for, unless you request otherwise.

Yes. An enterprise license allows unlimited use within your organization regardless of the number of laptops. Because of its price it is only beneficial for organizations with more than 5,000 laptops. Request an enterprise quote or email sase@wirelessautoswitch.com.

• With more than one wireless card, the original Wireless AutoSwitch may lock onto the wrong one. This is not an issue with Wireless AutoSwitch XPV.
• On Windows XP the card must be managed by Windows Wireless Zero Configuration. If a vendor utility (for example, a Linksys utility) manages connections, the card may not be disabled.
• Wireless AutoSwitch uses WMI to identify the wireless card. If WMI is broken on the machine, Wireless AutoSwitch cannot find the card and will not work. See Repair WMI Issues.

Wireless AutoSwitch works on any machine with a wireless card, but occasionally it cannot find the card or another adapter (usually a virtual adapter) causes a conflict. First make sure you are using the latest version, then follow the steps on the Support page. If that does not solve it, call 718-930-1990 or email sase@wirelessautoswitch.com and we will get it resolved.

Wireless AutoSwitch is delivered as an MSI and can be deployed with any software deployment tool, such as Group Policy, SCCM/SMS or Altiris.

Individuals and organizations of every size around the world, most notably financial, security and manufacturing companies and government agencies.

No. Other software, such as third-party wireless management tools, may conflict with Wireless AutoSwitch.